Frequently Asked Questions
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Purchases & Refunds
If you are experiencing any issues with your payment, please contact our support @ email@example.com
Please check our Terms or Service and Refund Policy and if you are applying for a refund, please contact our support directly with your request: firstname.lastname@example.org
Coupons are not redeemable for cash and can be redeemed on the My Cart page
myCred is a way that we at Explore Sex Talk can thank our loyal patrons. Credits are earned by interacting with our site and services in a number of ways. As you build a balance of credits, these credits can be used against select items in our store. So we will basically reward you with stuff from our online store. Pretty cool huh?
We award credits for a number of different things. Credits are earned when you: - Create an account - Read our blog - Leave valuable comments that encourage interaction and conversation - Purchasing courses - Completing courses - Referring other people to our site - Leaving reviews on things you have purchased
Not all shop items will be able to be purchased with credits. If an item is available for purchase through your myCred balance, you will see the credit balance required once you add that item to your cart. It will be shown against the current balance of credits you have available.
You need to be logged into to see your creds balance but if you are, it will be displayed on the sidebar of the shop
In order to earn credits that attach to your account, you need to be logged in while you are on the website. If you are not logged in, you will not earn credits
Refunds are not offered for items purchased with credits. All things purchased with credits are final sale and cannot be returned for cash value. Once your spend your credits, they cannot be refunded to you. But don't worry, you can always earn more!
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